What is Real Time Feedback?

Ultimate Customer Engagement Tool

Real Time Feedback allows your customers to easily and privately communicate with business management in real-time – that is, when they are experiencing your business, and not after they leave.

Data Driving Change

When you make it super simple for customers to communicate with you, they will let you know where things are going well, and where you’re falling short. They have so much to share with you – why not make it as easy as possible?

Customer Retention Powerhouse

Real Time Feedback helps turn negative experiences into positive interactions and reviews. Customers reward a business when they are listened to.

Hear Your Customers in Real-Time

Real Time Feedback provides a simple, non-confrontational way to solicit concerns and compliments from your customers before they leave with a bad taste in their mouth. They give you Feedback. You respond and address the issue. Everyone is happy.

Negative reviews hurt. But for every customer who bothers to complain in person, 26 other customers remain silent and never come back. Even worse, they post negative reviews online, leaving you with less business and little recourse. That hurts even more.

Register for Real Time Feedback and help your customers constructively complain today.

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